If you want to contact Digital Spirit regarding issues related to this digital platform, you can do so through the email address [email protected]
Collection and Processing of Personal Data, Principles and Purposes
Digital Spirit is responsible for the treatment of personal information regarding users directly collected through different means. Digital Spirit undertakes to put in place the appropriate technical and organizational measures to protect the personal data of its users against its accidental, or unlawful destruction, accidental loss, alteration, dissemination or unauthorized access.
An adequate level of security is considered to be applied in relation to the risks that the treatment presents given the nature of the data to be protected.
Data collection means that your name, telephone number and e-mail address will be recorded when filling out our contact forms.
By filling out and submitting a contact form you are giving your personal, voluntary, conscious and express consent for Digital Spirit to use your personal data for the purposes you indicate. In other words, your data collected on this site are intended exclusively for processing requests for information and / or complaints.
Digital Spirit may, in this way, collect and store information that voluntarily and with consent has been transmitted to it, including, among others, individualized personal information, with name, email address and telephone number. Digital Spirit, before processing and collecting personal data directly from the respective holders, will provide all the necessary information related to that treatment and collect the respective authorization for this purpose.
Rights of data subjects
The data provided by users will be processed by Digital Spirit in accordance with the legally applicable precepts, namely:
a) Treated lawfully and with respect for the principle of good faith;
b) Collected for specific, explicit and legitimate purposes, which cannot be further processed;
c) Accurate and, if necessary, updated, and appropriate measures must be taken to ensure that inaccurate or incomplete data is deleted or rectified, taking into account the purposes for which they were collected or for which they are further processed;
d) Preserved in such a way as to allow the identification of their holders only for the period necessary for the pursuit of the purposes of collection or further processing. The data requested on this digital platform are not considered, in the light of the applicable legislation as sensitive data, therefore, the inherent restrictions are not applicable.
The user’s personal data is collected and entered by Digital Spirit in an automated file to carry out activities related to its digital platform.
The collection and processing of personal data will be carried out in accordance with Portuguese law, applicable and in force, and all authorizations that, for this purpose, are necessary, will be previously obtained from the National Data Protection Commission. Under the law, Digital Spirit has taken the necessary measures to ensure that the data provided is protected from access or use by unauthorized third parties. However, Digital Spirit warns of the residual risk of unauthorized access via the Internet.
There are other types of information, in this case non-personal and non-individualized, which are recorded only to help keep the website useful and ensure a good browsing experience for those who visit it. It is the statistical information that, normally and by definition, is registered through the internet browser window (“browser”) such as: the internet address of the website that brought the user directly to the Digital Spirit website, the most visited website pages , browser type, operating system, etc.
Security and use of information
Digital Spirit is committed to ensuring the privacy of registered users. Digital Spirit does not sell or rent any personal data sent by registered users to third parties.
Despite the efforts of Digital Spirit to protect your personal data, since they are collected through an open network – the Internet – they can circulate on the network without security conditions, at the risk of being seen and used by third parties authorized.
Retention period of personal data
After the collection of individualized personal data information, which was voluntarily transmitted to it, Digital Spirit will proceed with its conservation and maintenance until otherwise instructed, or until required by law. The preservation of this information allows Digital Spirit to continue to provide personalized services without interruption.
What are cookies?
Cookies are small text files with relevant information that your access device (computer, mobile phone, smartphone or tablet) loads, through the internet browser (browser), when a website is visited by the user.
The cookies used by Digital Spirit do not collect personal information that allows the user to be identified. They keep generic information, namely the form or location / country of users’ access and the way they use the sites, among others. Cookies only retain information related to your preferences.
i. Make sure the pages are working correctly.
ii. Store user preferences, as well as the selected language and font size.
iii. Discover the details of the users’ browsing experience.
iv. Collect anonymous statistical information, for example, the pages that the user visits while time remains on each page.
Type, purpose and operation
Cookies, depending on how long the user stays on the page, can be classified as:
Permanent cookies: They are stored on your access devices (computer, mobile phone / smartphone or tablet), at the level of the internet browser (browser), and are used whenever the user visits the site again. In general, they are used to direct navigation according to the user’s interests, allowing to provide a more personalized service.
Session cookies: They are temporary, cookies are generated and are available until the session ends. The next time the user accesses his internet browser (browser) the cookies will no longer be stored. The information obtained allows you to manage sessions, identify problems and provide a better browsing experience.
Regarding the function, cookies can be classified as:
Essential cookies: Some cookies are essential to access specific areas of websites. They allow navigation on the site and the use of its applications, as well as access to secure areas of the site through login. Without these cookies, services that require it cannot be provided.
Functionality / performance cookies: Functionality cookies allow remembering the user’s preferences regarding navigation on the website. So, you don’t need to reconfigure and personalize it each time you visit it.
Analytical cookies: These cookies are used to analyze how users use the site, allowing to highlight articles or services that may be of interest to users, and to monitor the performance of the site, knowing which pages are most popular, which method of linking between pages that is more effective or to determine why some pages are receiving error messages. These cookies are used only for the purposes of statistical creation and analysis, without ever collecting personal information, allowing you to provide a high quality experience when personalizing your offer and quickly identifying and correcting any problems that arise.
Cookies when opening newsletters / emails: Newsletters / emails can, for statistical purposes, contain a small image that lets you know if they are open and check clicks through links or advertisements within the newsletter. The user always has the possibility to disable the sending of the newsletter / email through the specific option in the footer of the newsletter / email.
All browsers allow the user to accept, refuse or delete cookies, namely by selecting the appropriate settings in their browser. The user can configure cookies in the “Options” or “Preferences” menu of his browser. However, it is important to note that disabling cookies may prevent some web services from functioning correctly, affecting, in whole or in part, navigation on the web page.
What happens when cookies are disabled?
Some functions and services may stop working or behave unexpectedly, for example, identifying the user on certain pages, keeping purchases in the shopping cart for an e-commerce service or receiving information that takes into account the user location, among others.
If you disable cookies on this website, it is likely that you will not have access to certain areas or that the quality of your browsing experience will be considerably lower.
The cookies used on this website
Session cookies: For user authentication on the digital platform, when applicable.
Third-party cookies (Google Analytics): Collect information on the use of the website. This information is collected anonymously and used to create reports of visits to the website, with a view to improving its functionalities.
Additional guarantees and revocation of acceptance
Digital Spirit will not be responsible for the content and veracity of the privacy policies of third party components that may be included in this website.
As an additional guarantee, the recording of cookies on this website may be subject to the user accepting cookies during his visit to the website and when installing or updating the browser used. This acceptance can be revoked at any time in the content and privacy settings.